Lowes foods, we use only select hardwood to create a premium charcoal that really performs. It's always easy to light, burns evenly and makes the perfect fire for enhancing the flavor of your favorite foods from the grill. So, if you're not fully satisfied with this product, we'll replace it and give you a full refund. That's the lowes foods 200% quality guarantee. Great charcoal flavor! 200% quality guarantee.